Customer Care
FAQ
Answers for fit, size, products, shipping, returns, and care.
Fit & Size
What size should I order?
Use your bust, waist, hip, and torso measurements, then confirm each product’s support, coverage, stretch, torso fit, and model measurements.
What if I’m between sizes?
Start with how you want the suit to feel. Choose smaller for more compression and larger for softer comfort. For one-pieces, prioritize bust and torso.
Do your one-pieces work for long torso?
Only products marked Long Torso Friendly should be promoted for this need. Add verified sample data before using the claim.
Which styles have the most bust support?
Use the Bust Support collection and Support Level filter. Product pages should explain cup, band, straps, lining, and coverage.
Which styles offer the most coverage?
Use Full Coverage and Swimdress Coverage collections. Check neckline, seat, skirt, back, and leg opening notes.
Product
Are cups removable?
Check the product Construction Details tab. Do not claim removable cups unless the product data confirms it.
Are the suits lined?
Each product should state lining, tummy panel, built-in brief, and fabric construction.
Can I swim in a swimdress?
Yes, when it is built with swim fabric and a built-in brief. Product pages should show construction details.
Care
How should I wash my swimsuit?
Use the product’s actual care instructions. General guidance: rinse after chlorine or saltwater, hand wash cold, and line dry.
Can I put it in the dryer?
Do not tumble dry unless the care label allows it. Heat can damage stretch fibers.