Customer Care
Returns & Exchanges
Size confidence matters. Make exchanges easy and policies clear.
Size exchangesHygiene linerTags attached
Policy data required: Replace bracketed values with legal/operations-approved policy before launch.
Need a different size? Start with an exchange.
- Return/exchange window: [add real number of days].
- Item condition: unworn, unwashed, tags attached, hygiene liner attached.
- Final sale: [define whether final sale items are returnable].
- Return shipping cost: [define who pays].
- Exchange process: [add portal/email workflow].
- Refund timing: [add processing time after inspection].